I want you to be completely satisfied with your Pooters order so I am more than happy to work with you to resolve any issues or concerns you may have. All of the items I sell come with the following guarantees and warranties.
30 DAY HAPPINESS GUARANTEE:
Note: Diapers received as gifts must be validated that they were purchased from our online store.
LIFETIME PUL REPLACEMENT WARRANTY:
Buy any Pooters diaper cover and I'll cover any defects for the life of the diaper cover. Simply send me the defective cover, pay for return shipping, and I'll replace it for free.
Note: Warranty only applies to the original owner of the diaper cover and is not transferrable.
6-MONTH DIAPER REPLACEMENT WARRANTY:
Buy any Pooters diaper or insert and I'll cover any defects or damage for the first 6 months. Simply send me the defective item and I'll replace it for free. I will also cover return shipping costs.
To request a return or replacement, email us at orders [at] pootersdiapers [dot] com.