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Our Happiness Guarantee

1. 30 DAY LEAK-FREE GUARANTEE:
Buy any Pooters diaper or insert and if you don't enjoy a leak-free experience, return it to us within 30 days for a full refund. We will also cover return shipping costs.

Note: Diapers received as gifts must be validated that they were purchased from our online store.

2. 30 DAY HAPPINESS GUARANTEE:
Buy any Pooters satin-cap or skin therapy cream and if you aren't happy with it, return it to us within 30 days for a full refund. We will also cover return shipping costs.

3. LIFETIME PUL REPLACEMENT WARRANTY:
Buy any Pooters diaper cover and we'll cover any defects for the life of the diaper cover. Simply send us the defective cover, pay for return shipping, and we'll replace it for free.

Note: Warranty only applies to the original owner of the diaper cover and is not transferrable.  

4. 6-MONTH DIAPER REPLACEMENT WARRANTY:
Buy any Pooters diaper or insert and we'll cover any defects or damage for the first 6 months. Simply send us the defective item and we'll replace it for free. We will also cover return shipping costs.

To request a return or replacement, email mbass [at] pootersdiapers [dot] com.