Our Happiness Guarantee

1. 30 DAY HAPPINESS GUARANTEE:

All Pooters diapers, inserts, and covers come with a 30-day happiness guarantee. If for any reason you are not happy with our products, return them within 30 days (new or used) and receive a full refund, minus the return shipping costs. To request a return, email us at orders [at] pootersdiapers [dot] com and we will email you a prepaid return shipping label.

Note: Diapers received as gifts must be validated that they were purchased from our online store.

2. LIFETIME PUL REPLACEMENT WARRANTY:
Buy any Pooters diaper cover and we'll cover any defects for the life of the diaper cover. Simply send us the defective cover, pay for return shipping, and we'll replace it for free.

Note: Warranty only applies to the original owner of the diaper cover and is not transferrable.  

3. 6-MONTH DIAPER REPLACEMENT WARRANTY:
Buy any Pooters diaper or insert and we'll cover any defects or damage for the first 6 months. Simply send us the defective item and we'll replace it for free. We will also cover return shipping costs.

To request a return or replacement, email orders [at] pootersdiapers [dot] com.